1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP.” After you send “STOP,” we’ll send a confirmation message and you will no longer receive SMS messages from us. To rejoin, simply sign up again as you did the first time.

3. If you’re experiencing issues with the messaging program, reply “HELP” for more assistance, or contact us directly at rrluxpro@gmail.com.

4. Carriers are not liable for delayed or undelivered messages.

5. Message and data rates may apply for any messages we send to you or that you send to us. Message frequency may vary. If you have questions about your text or data plan, please contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy.

Privacy Policy – RR Lux Properties

At RR Lux Properties, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information we receive when you call, email, or text us.

 

Data will not be shared with third parties for marketing or promotional purposes.

1. Information We Collect
We may collect the following types of personal information when you communicate with us by phone, email, or text message:
• Name
• Phone number
• Email address
• Property preferences and interests
• Appointment details and availability
• Any other information you choose to share with us

2. How We Use Your Information
We use the information we collect to:
• Respond to your calls, emails, and text messages
• Schedule and confirm property showings and appointments
• Provide information about properties, services, and market updates
• Follow up on your inquiries and requests
• Send important alerts about appointments, schedule changes, or relevant updates

3. Communication by Phone, Email, and Text
By calling, emailing, or texting RR Lux Properties, you consent to receive communications from us through those same channels. This may include:
• Phone calls from our team regarding your inquiries or appointments
• Emails with property information, confirmations, or follow-ups
• Text messages, including confirmations, reminders, and important notifications

You can opt out of non-essential communications at any time by:
• Asking us during a call
• Replying “STOP” to our text messages (as explained in our SMS Terms & Conditions)
• Using the unsubscribe instructions in our emails or emailing us directly to request removal

4. How We Share Your Information
We do not sell your personal information. We may share your information only:
• With trusted service providers who help us operate our business (for example, scheduling tools or communication services), and only as needed for them to provide those services
• When required by law, regulation, legal process, or government request
• To protect the rights, property, or safety of RR Lux Properties, our clients, or others

5. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of communication or storage is completely secure, and we cannot guarantee absolute security of information transmitted by phone, email, or text.

6. Data Retention
We retain your information for as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where appropriate.

7. Your Choices and Rights
You may request that we:
• Update or correct your contact details
• Limit certain types of communications
• Delete certain information, where legally permissible

To make a request, please contact us using the information below.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact RR Lux Properties at:
• Email: rrluxpro@gmail.com
• Phone: (305) 793-1236

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued communication with us after changes are posted means you accept those updates.

Last Updated: 2026